At Anything Afrikan, we aim to ensure your satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we are here to help with our refund and return policy.
Return Eligibility
- To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
- Returns must be initiated within 15 days from the date of delivery.
Non-Returnable Items
Several types of goods are exempt from being returned:
- Personalized or custom-made items.
- Perishable goods.
- Intimate or sanitary goods.
- Gift cards or downloadable software.
Refund Process
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved:
- Your refund will be processed, and a credit will automatically be applied to your original method of payment within 30 days.
Exchanges
We only replace items if they are defective or damaged upon receipt. If you need to exchange it for the same item, please contact us at info@anythingafrikan.online for further instructions.
Shipping
You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.
Contact Us
If you have any questions regarding our refund and return policy, or if you need assistance with a return, please contact us by Email: info@anythingafrikan.online or phone +1 (410) 652-7506
Our customer service team is here to help guide you through the process and address any concerns.